Last updated: 6 September 2026
Who is responsible for your information
Goodway Cargo Transportes Internacionais (“Goodway”), based in São Paulo, Brazil, is responsible for personal information collected through this website. You can contact us about privacy through the website enquiry form.
Information we collect
When you make an enquiry, we collect the details you choose to provide, such as your name, company, email address, phone number, requested service, route and shipment information.
When you use the cargo calculator, calculations take place in your browser. A calculated cargo summary is sent to us only if you choose to submit the quote form. Our hosting and form-delivery providers may also process basic technical and security logs.
Why we use it
We use personal information to respond to enquiries, prepare or discuss freight services, coordinate requested next steps, protect the website, keep necessary business records and meet legal obligations.
Under Brazil’s LGPD, the applicable grounds may include taking steps at your request before a contract, performing a contract, complying with law and pursuing legitimate interests with appropriate safeguards. Where the GDPR or similar law applies, equivalent contractual, legal-obligation and legitimate-interest grounds may apply. We seek consent where the law specifically requires it.
Who receives it
We share information only where reasonably necessary with staff and service providers supporting website hosting, form delivery, IT, professional advice and security. If an enquiry progresses, relevant details may be shared with carriers, agents, customs specialists or other logistics partners needed to assess or provide the requested service.
Website forms currently use FormSubmit to deliver submissions. The website itself does not maintain a separate submission database. Providers and authorities may receive information where required by law or to protect legal rights. We do not sell personal information.
International transfers
International logistics and our technology providers may involve processing outside your country. Where transfer rules apply, we use an available lawful mechanism and proportionate safeguards, taking account of the destination and purpose.
How long we keep it
We retain enquiry information only for as long as reasonably needed to respond, manage a potential or actual business relationship, resolve disputes and meet legal or regulatory duties. Retention varies with the enquiry and any resulting service. Our form-delivery provider may apply its own limited retention period under its published policy.
Security
We use reasonable organisational and technical measures intended to protect personal information. No internet transmission or storage system is completely secure, so please do not send passwords, payment-card details or sensitive personal information through these forms.
Your privacy rights
Depending on the law that applies, you may ask for confirmation and access, correction, portability, information about sharing, review of certain automated decisions, restriction, objection, anonymisation or deletion. You may also withdraw consent where processing relies on it and complain to the competent data-protection authority.
We may need to verify your identity and may retain information where the law permits or requires it. Brazilian residents may contact Brazil’s National Data Protection Authority (ANPD); EEA and UK residents may contact their local supervisory authority.
Children
This business website is not directed to children. Please do not submit information about a child unless it is necessary for a legitimate service request and you have lawful authority to do so.
Changes and contact
We may update this notice when our website, providers or legal obligations change. The date above identifies the current version. To exercise a privacy right or ask a question, use the website enquiry form and state that your request concerns privacy.
Contact us through the enquiry form